AJIAJ Apothecary 網站服務態度專業謹慎，訂單送出前一再覆檢，確保產品品質良好，唯長途送貨旅程或會引致產品傾瀉、變質或損毀。如您的產品收到時有損毀，請將訂單編號、退回貨品的資料及退貨原因一併在網站產品退換頁面的表格告知我們。我們會根據您訂單的送貨方式，安排再次運送貨品，而且不會加收任何運費。如您已將有問題、已損毀或錯誤的產品退給我們，我們會安排退回因此而產生的額外運費。如遇退回的貨品已經售完，我們會將貨品的退款以原本付款的方式退回給您。
以下情況或產品恕不接受退貨退款或退貨退換服務：
- 產品收貨期已超過7天。
- 如任何爭議，AJIAJ Apothecary網站保留最終決定權不得議異。
All products are checked for quality before dispatch. Whilst we use our best efforts to ensure that the product is delivered to you in a perfect condition, the product may be damaged in the delivery process. Should this happen please return the damaged or wrong products by simply providing us with your order number, name of product you wish to return and the reason in the form under Returns page.
We do offer exchanges only if you received a damaged, defective, or incorrect product. We will arrange to re-send the product in the same form of shipping method originally used for purchase without extra delivery charge. If you have returned a damaged, defective, or incorrect product to us, the return shipping fee will also be refunded to you.
Only in case the product was sold out, we'll refund the value of product in the same form of payment originally used for purchase.
We are unable to accept returns of certain products, including:
- Any product that is returned more than 7 days after receipt.
- In the event of dispute, ajiaj.com's decision shall be final and conclusive.
The Return and Refund Policy was last updated on MAR 2017.
